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We believe 3D printing technology can transform the architectural industry, where potentially a huge amount time can be saved. The conventional practice in the industry which creates the plans in Autocad, 3d model Sketchup resulting in huge inaccuracy in terms of 3D build files thus not compatible with 3D printers. Further debugging of files and maintenance of 3D printers may potentially be a pain as well. Thus to tackle those issues mentioned, Makeyverse offers a variety of services that is directed for the architectural scene.
Warranty Information
3D Print with confidence with our add-on Warranty plan
What is in our warranty plan
12 Months Local Carry-in to our premises
Covers Parts and Labour in the event your 3D Printer stops functioning as expected
For a complete version of the warranty plan and the Terms and Conditions of Warranty, read here
Examples of scenarios covered by our Warranty (non-exhaustive):
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Malfunctioning Extruder / Hot End / Heated Bed
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Broken extruder parts
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Under-extrusion / Non-Extrusion of material
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Printer unable to move along x/y/z axis
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Printer unable to power on
Examples of scenarios NOT covered by our Warranty (non-exhaustive):
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Damaged Magnetic Print Bed (except if damaged when originally received)
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Printer Damage caused by overvoltage / power fluctuations / power failure
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Wear and Tear
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Collapse of prints during 3D Printing, where there is no significant visible contact with hot end / nozzle to cause print collapse
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Design flaws consistent with other printers of a similar make and model
Conditions of Warranty (non-exhaustive):
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The Printer and/or its Components should be in the original condition, either unassembled or assembled by you/us.
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The Printer and/or its Components should not have been taken apart and/or serviced by anyone other than us.
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The Printer and/or its Components should not have been damaged through improper care and/or use.
Carrying in your Printer
Before bringing in your 3D Printer, please conduct a basic check to make sure that it is indeed faulty
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Is the Printer plugged in to a working power socket and is the Printer and power socket turned on?
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Is the filament tangled on the spool and thus hindering extrusion?
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Are all wires connected according to the instructions for assembly?
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Is the print bed leveled properly to allow extruded filament to flow?
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Is the hot end temperature hot enough to melt and extrude filament? (follow the recommended temperatures for your filament)
If the problem still persists, please arrange a time with us to bring your 3D Printer in. You may find our contact information and location here. Please do not bring in your printer without making an appointment beforehand.
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